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Frequently Asked Questions

Find Answers Here

What conditions do you work with

  • Autoimmune diseases 

    • ​Rheumatoid Arthritis (RA)

    • Systemic Lupus Erythematosus (SLE) 

    • Hashimoto’s Thyroiditis

    • Multiple Sclerosis (MS)

    • Sjögren’s Syndrome

    • Psoriasis and Psoriatic Arthritis

    • Inflammatory Bowel Disease (IBD) - Includes Crohn’s disease and Ulcerative Colitis

    • Celiac Disease

  • Biotoxin Illness from Mold, Heavy Metals, Viral Infections, Bacterial Infections, and Vaccine Injury

  • Digestive disorders - Irritable Bowel, Chronic Constipation, Crohn's and Ulcerative Colitis

  • Thyroid disorders

  • Environmental and food allergies - Idiopathic Urticaria

  • Cardiovascular disease - Postural Orthostatic Hypotension (POTS)

  • Adrenal disorders - fatigue

  • Alzheimer's disease and dementia, cognitive decline

  • Arthritis

  • Asthma

  • Cancer prevention

  • Diabetes - reversal and remission

  • Fibromyalgia - or other unexplained pain

  • Women’s health disorders (PMS, menopause and polycystic ovary syndrome (PCOS)

  • Metabolic syndrome, prediabetes and insulin resistance

  • Blood Pressure Issues

What if I struggle with multiple symptoms but don't have a "label" or diagnosis?

We know how scary and frustrating it can be to suffer from numerous symptoms that could be related to a million different causes. You don’t feel good, but how do you fix it? Our specialists are experts at finding the root cause of multiple seemingly unrelated symptoms to provide relief.

Do these symptoms sound all too familiar?

  • Mood Changes

  • Fatigue

  • Malaise

  • Fever

  • Body Aches

  • Headache

  • Loss of Appetite

  • Nausea

  • Dizziness

  • Weakness

  • Difficulty Concentrating

  • Confusion

  • Congestion or Runny Nose

  • Persistent Cough

  • Shortness of Breath

  • Bowel Issues

  • Bloating

  • Skin Changes

  • Sleep Disturbances

  • Anxiety Symptoms

How do we get started?

The first meeting with Dr. Thompson's Root Cause Specialist will let you get to know us and we will get to know you! Take the first step by Watching Dr. Thompson's Masterclass or contact us directly at drtricia@rootcausedoc.com or calling (443) 495-6250. Currently our initial consult is priced at $37.

How long should I expect the initial conversation to last?

Expect the consultation to last for 60 minutes by HIPAA compliant Zoom. We will discuss your concerns and decide the best way to work together.

Do you take insurance for Functional Coaching Services?

We do not accept insurance or Medicare for our coaching services.  If you would like to learn more  about why we do not accept insurance and our other financial policies you may click here. .  

Do you offer single lab tests or a-la-carte testing?

We do not offer a-la-carte testing since this goes against the paradigm of functional health. If we are going to address the root cause of your health issues, we will need to take a more comprehensive approach. We only work with clients on a case management basis in one of our programs.

What forms of payment do you accept?

We accept Cash, Paypal, Check, Venmo, Zelle, Visa, MasterCard, American Express, Discover or Healthcare Savings or Flex Spending Funds and some financing options.

Can I use my HSA or FSA account?

Yes.  Please check with your HR department if you have any questions.  

What are your office hours?

Our office hours are Monday to Friday 8 AM – 7 PM EST.  We work on an appointment-only basis, but create space for all of our clients to meet their needs. Just let us know what you need and we will work out the hours.   Most of our clients take advantage of our Teleheath option to work with us!  

Can we work through Telehealth?

Yes. We see clients primarily through Telehealth, using HIPAA Compliant Zoom for your convenience. You don't have to take a day off work, drive or even leave your home.

Will I see other practitioners?

Dr. Thompson works with a team of experts to help you accomplish your health goals.   These may include health coach, nutritionist, lifestyle/success coach and meditation coaches.

Do I still need a primary care physician?

Yes. We do not provide acute care services and we do not replace the services that your current medical team provides. We are happy to collaborate with your PMD or specialist.  We provide a stand-alone consultative service.

The Website content is educational and informational in nature and is not medical, psychological, or nutritional advice, opinion, diagnosis, treatment, or guarantee. The information contained herein does not create a professional relationship between the Company and you

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